ITIL vs ITSM

What is ITIL Information Technology Infrastructure Library (ITIL) provides a framework for organizing service management in an IT environment and incorporates processes such as configuration, change, capacity and release management. ITIL...

Is PLM Just Like Any Other Software Implementation?

Following on my previous post on “why do PLM Implementation fail?“… It was noted that the very reasons why Product Life-cycle Management (PLM) implementations fail can be similar to reasons why other types of IT projects fail; this begs ...